Director – Kim Quach

Kim has over 10 years of nursing experience and has extensive skills and knowledge in geriatric/Aged care, medical clinics, pathology, acute wards, emergency departments, community nursing, inpatient mental health units, COVID19 management and clinical nursing .

She takes on a person-centered care approach and is passionate about providing the best care possible to participants through ensuring her team is up to date with relevant trends, education, and skills training.

Kim openly welcomes any feedback so that UCSA can improve in any way, so that we can provide excellence in care.

Support Workers

Our Disability and Community Support Workers are an integral role in the success of our services and achievement of our vision, mission, and organisational objectives.

They work with people with a disability in achieving individual goals, dreams and aspirations and enhancing the individual’s participation and inclusion in the community. This occurs through a variety of planned, person-centred activities and the development and enhancement of independent living and social skills. They may also be involved in advocating on behalf of the people we support and provide other assistance where required.

A Disability and Community Support Worker undertakes a range of activities and duties requiring the application of acquired skills and knowledge. General features of this position consist of performing functions which are defined by established routines, methods, standards and procedures, with scope to exercise initiative in the application of new work practices and procedures following consultation with other members of the team.

They are responsible for assisting people we support in achieving planned, personal outcomes, which are clearly defined, measurable and regularly reviewed within the context of the individuals’ requirements. This includes but is not limited to the implementation of skill development, social and recreational activities, under limited supervision or provision of a wide range of personal care services to the people we support.

Personal Care

Personal Care Attendants

Our PCAs are font line workers and are highly experienced in Aged Care Settings. They are able to ‘hit the floor running’. They work under the guidance and supervision of medical professionals, administer medications (if qualified and deemed competent), provide assistance with activities of daily living, including personal hygiene, assistance with meals and fluid intake, general house cleaning, monitoring and communication of resident health statuses and other health and wellness related activities.

Nurses (Division 1 & Division 2)

Our Enrolled and Registered nurses hold AHPRA registrations and are well organized and can dramatically improve a resident’s or client’s quality of life. They provide essential staff supervision, mentoring, development and delegation to ensure the delivery of appropriate, effective and safe care standards to meet holistic care requirements.

They are responsible for care planning and evaluations, monitoring of residents health status, implementation of increase care where required, oversea any deterioration and escalate if required. The are able to complete complex wound management, use a variety of software, update next of kin on any changes and appropriately document following client policy and procedures.

support coordination